Horses and Barn Doors: Evolution of Corporate Guidelines for Internet Usage
Sally Hambridge and Jeffrey C. Sedayao
Intel Corporation
Abstract
Intel's Internet usage policy evolved from practically non-existant
to explicitly defined—all in reaction to changing conditions and
security threats. This paper covers the evolution of Intel Internet
access policy, a continual struggle to close the barn doors before the
horses get out. Throughout the paper, we outline key lessons we have
learned during the policy-making process. It discusses Intel's first
taste of the Internet, Intel's policy-making process, the open access
policy of that period, and the resulting security challenges. It then
covers the imposition of a stricter policy and implementing a firewall
to enforce that policy. The paper proceeds to describe today's
problems, the majority of which center around Intel people accessing
the Internet. In response to this problem and growing numbers of
people wanting to use the Internet, Intel has drawn up explicit
corporate guidelines on Internet use. These guidelines are then
compared to various Acceptable Use Policies and Netiquette guides.
The paper concludes with some additional tasks Intel is planning in
order to keep the barn doors closed.
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