@conference {201757,
	author = {Jonah Horowitz and Blake Bisset},
	title = {Ten Persistent {SRE} Antipatterns: Pitfalls on the Road to a Successful {SRE} Program Like Netflix and Google},
	year = {2017},
	address = {San Francisco, CA},
	publisher = {USENIX Association},
	month = mar
}
