@conference {207153,
	author = {Blake Bisset and Jonah Horowitz},
	title = {Persistent {SRE} Antipatterns: Pitfalls on the Road to Creating a Successful {SRE} Program Like Netflix and Google},
	year = {2017},
	address = {San Francisco, CA},
	publisher = {USENIX Association},
	month = oct
}
