@inproceedings {266988,
	author = {Soumitra (Ronnie) Sarkar and Ruchi Mahindru and Rafah A. Hosn and Norbert Vogl and HariGovind V. Ramasamy},
	title = {Automated Incident Management for a {Platform-as-a-Service} Cloud},
	booktitle = {Workshop on Hot Topics in Management of Internet, Cloud, and Enterprise Networks and Services (Hot-ICE 11)},
	year = {2011},
	address = {Boston, MA},
	url = {https://www.usenix.org/conference/hot-ice11/automated-incident-management-platform-service-cloud},
	publisher = {USENIX Association},
	month = mar
}
