@inproceedings {267374,
	author = {Kunpeng Zhang and Ramanathan Narayanan and Alok Choudhary},
	title = {Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking},
	booktitle = {3rd Workshop on Online Social Networks (WOSN 2010)},
	year = {2010},
	address = {Boston, MA},
	url = {https://www.usenix.org/conference/wosn-2010/voice-customers-mining-online-customer-reviews-product-feature-based-ranking},
	publisher = {USENIX Association},
	month = jun
}
