@inproceedings {269135,
	author = {Alva L. Couch and Ning Wu and Hengky Susanto},
	title = {Toward a Cost Model for System Administration},
	booktitle = {19th Large Installation System Administration Conference (LISA 05)},
	year = {2005},
	address = {San Diego, CA},
	url = {https://www.usenix.org/conference/lisa-05/toward-cost-model-system-administration},
	publisher = {USENIX Association},
	month = dec
}
