@inproceedings {270402,
	author = {David Oppenheimer and Archana Ganapathi and David A. Patterson},
	title = {Why Do Internet Services Fail, and What Can Be Done About It?},
	booktitle = {4th USENIX Symposium on Internet Technologies and Systems (USITS 03)},
	year = {2003},
	address = {Seattle, WA},
	url = {https://www.usenix.org/conference/usits-03/why-do-internet-services-fail-and-what-can-be-done-about-it},
	publisher = {USENIX Association},
	month = mar
}
