PostOps: A Non-Surgical Tale of Software, Fragility, and Reliability

Widespread availability of distributed computing creates the fertile foundation for DevOps, a more collaborative approach to deploying and managing systems. Now it is time to take advantage of the inherent malleability of software and move beyond operations entirely. PostOps is a realistic call to end toil, to stop feeding the machine with human blood (and time and effort).

Todd Underwood is a site reliability manager at Google in Pittsburgh, leading several teams of engineers on the money side of the house (ads quality, payments, billing, and shopping). Prior to that, he was in charge of operations, security, and peering for Renesys, a provider of Internet intelligence services; and before that he was CTO of Oso Grande, a New Mexico ISP. He has a background in systems engineering and networking. Todd has presented work related to Internet routing dynamics and relationships at NANOG, RIPE and various peering forums (Global Peering Forum, LINX, and Switch and Data). He was Chair of the NANOG Program Committee and the RIPE Programme Committee. He is interested in how to make all of this work much, much better.