The only good disaster recovery plan is the one that actually works when you need it. How do you ensure readiness? How do you know that your plan is aligned with the business objectives of your company? Are you having trouble getting buy-in from management to fund your design? How do you prevent both your disaster plan and design from being out of date just weeks after implementation? This tutorial will provide a step-by-step framework for implementing a DR project through the ITIL Lifecycle approach to IT Service Continuity Management. I will demonstrate how to create a process for ongoing management of your disaster recovery capabilities and to ensure that you are proactively improving your plan and design.
Who should attend:
System administrators and managers who are responsible for disaster planning and ensuring that the plan is ready when disaster strikes, whether you have a current strategy in place or are starting from scratch.
Take back to work:
A step-by-step framework for designing and implementing your DR strategy, and for making sure that your plan is ready when you need it.
Topics include:
Service Continuity Management: Introduction
What's a process
What are the benefits for DR
Every process should have an explicit, documented purpose
What you need to start and how it fits into actually implementing DR
Lifecycle approach to IT Service Continuity Management
Initiation: establish management intention, define policies, define scope, agree on objectives, initiate the project
Requirements and strategy
Implementation
Ongoing operation and maintenance
Ensuring ongoing support as well as continual improvement
Embed an element of continual improvement to ensure that you are always looking at ways to improve technologies, procedures, capabilities, costs
Process considerations
Service Continuity and related processes: availability, capacity, and IT security management
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