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Navigating the Business World for Sysadmins: Methods
Thurgood Marshall East Ballroom
This tutorial provides guidelines and suggestions to support core business processes and directly increase effectiveness when working with senior management.
Sysadmins who want to learn specific skills that allow them to work more effectively with senior management within the organization. This course is intended to provide you with skills that are associated with senior IT staff.
The ability to write a basic capital proposal, including net present value analysis; to draft a budget, complete with impacts; to understand how to sell a technical concept to management and other non-techies; to prepare basic rationale for a technical capability with reference to a specific organizational goal; and to understand how metrics are used by management, as well as identify and calculate relevant metrics.
- Navigating the capital expenditure process: understanding the capital cycle, how to write a capital proposal, and basic net present value analysis
- Budgeting 101: the importance of the budget, how to draft a budget, selling your budget to management, and the importance of including impacts
- How to sell an IT concept to non-IT people (e.g., agile development, DevOps, cloud computing)
- Positioning IT as a valuable asset to the organization: understanding your organization's core business and linking the contribution of IT to that business (e.g., if security is a primary focus for the company, ensure that IT is protecting the organization's critical assets)
- Untangling IT metrics: the importance of metrics, selecting the right metric, developing your own, and using metrics effectively
- Managing resources: projecting resource allocation within IT, prioritization and strategic planning, and big-picture view of IT's contributions
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