![](https://www.usenix.org/sites/default/files/styles/board_bio_photo/public/eckhardt_courtney_100x115_1.png?itok=RnojwxAU)
Courtney Eckhardt first got into retrospectives when she signed up for comp.risks as an undergrad (and since then, not as much has changed as we’d like to think). Her perspectives on engineering process improvement are strongly informed by the work of Kathy Sierra and Don Norman (among others).
Linked Presentation: