Brent Chapman is an expert at emergency management and at helping organizations prepare for and learn from emergencies, working from a strong background in IT infrastructure and site reliability engineering (SRE).
As a leader in Google's legendary SRE organization, Brent convinced senior management of the need to strengthen and standardize the company’s incident management practices, and created the Incident Management at Google (IMAG) system that is now used throughout the company. Brent is also a former air search and rescue pilot and incident commander, an emergency dispatcher and dispatch supervisor for major art & music festivals and events, and a Community Emergency Response Team (CERT) member and instructor.
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