All the times listed below are in Eastern Standard Time (EST).
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Monday, December 7
9:00 am–10:00 am
Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
10:00 am–10:15 am
Opening Remarks
Program Co-Chairs: Nora Jones, Jeli.io, and Mike Rembetsy, Bloomberg
10:15 am–11:45 am
Opening Plenary Session
The Secret Lives of SREs - Controlling the Costs of Coordination across Remote Teams
Identifying Hidden Dependencies
11:55 am–12:35 pm
Are We Getting Better Yet? Progress Toward Safer Operations
Continuously Improving Culture through Design Decisions
12:40 pm–1:20 pm
Avoiding Goodhart's Law - Use SLO's as Tools Not Cudgels
Off the Beaten Path: Moving Observability Focus from Your Service, to Your Customer
1:20 pm–1:50 pm
Lunch/Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
1:50 pm–2:30 pm
Observing from Incidents
Building Service Ownership Using Documentation, Telemetry, and a Chance to Make Things Better
2:35 pm–2:55 pm
Study on Human Factors and Team Culture to Improve Pager Fatigue
Squish Level Objectives: How SRE can Help Align Technical Work to User Benefit
3:00 pm–3:20 pm
Building Actionable Code Ownership
SREs at Telecom and Media Industry: Bridging between Legacy and Cloud Native Apps
3:25 pm–3:45 pm
Jupyter as Incident Response Tool
Sustainable Software Engineering & SREs
3:45 pm–5:00 pm
Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
Tuesday, December 8
9:00 am–10:00 am
Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
10:00 am–10:40 am
When /bin/sh Attacks: Revisiting "Automate All the Things"
Testing Encyclopedias in Production
10:45 am–11:25 am
Why SREs can't afford to NOT do Chaos Engineering
Implementing Distributed Consensus
11:30 am–12:10 pm
Making Infrastructure More Friendly for Beginners
12:15 pm–12:55 pm
Low Context DevOps: Improving SRE Team Culture through Defaults, Documentation, and Discipline
The Smallest Possible SRE Team
12:55 pm–1:25 pm
Lunch/Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
1:25 pm–2:05 pm
Cloudy with a Chance of Chaos
Confessions of a Systems Engineer: Learning from My 20+ Years of Failure
2:10 pm–2:50 pm
Pragmatic Security for SRE
“Disorganizing” Your SRE Organization
2:55 pm–3:35 pm
Failure is Not an Option! SRE Lessons 50 Years after the Apollo 13 Flight to the Moon
Challenges of Starting an SRE Team from Scratch in an Enterprise
Pauline Narvas, Wayne Bridgman, Graeme Bye, Amreen Firdouse, Anand Bobade, Shiv Patil, BT
3:40 pm–4:00 pm
The Good, the Bad and the Ugly: The 3 Learnings of an SRE
9 Years of Failure: How Racing Crappy Cars Made Me a Better SRE
4:05 pm–4:25 pm
Production Population Control: My Cattle are Rabbits!
Latency and Availability Error Budgets Done Right at Scale
4:30 pm–4:50 pm
The Evolution of Traffic Routing in a Streaming World
Heap Optimization for Go Systems
4:50 pm–6:00 pm
Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
Wednesday, December 9
9:00 am–10:00 am
Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
10:00 am–10:40 am
Soft Failures, Hard Goals - Accelerating Payments at Scale During the Pandemic
Give Your PXE wings! Bootstrapping Explained
10:45 am–11:25 am
Hot Swap Your Datastore: A Practical Approach and Lessons Learned
Automatically Detect the Top Performance & Scalability Issues in Distributed Architectures
11:30 am–12:10 pm
Achieving the Ultimate Performance with KVM
A Bartender's Guide to Network Monitoring
12:15 pm–12:55 pm
Weeks of Debugging Can Save You Hours of TLA+
12:55 pm–1:25 pm
Lunch/Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.
1:25 pm–2:05 pm
Capacity Planning and Performance Enhancement with Page Reference Sampling
Achieving Mutual TLS: Secure Pod-to-Pod Communication Without the Hassle
2:10 pm–3:45 pm
Closing Plenary Session
Panel: Learning from Adaptations to Coronavirus
Moderator: Nora Jones, Jeli.io
Panelists: Fred Hebert, Postmates; Lorin Hochstein, Netflix; Vanessa Huerta Granda, Enova
Closing Remarks
Program Co-Chairs: Nora Jones, Jeli.io, and Mike Rembetsy, Bloomberg
It's a Trap! How Abstractions Have Failed Us.
3:45 pm–5:00 pm
Exhibit Hall Crawl
Visit our sponsors in the Exhibit Halls! View the list of SREcon20 Americas sponsors and exhibitors.