Not All Minutes Are Equal: The Secret behind SLO Adoption Failure

Join us as we help you understand, calculate, and eventually prove SLOs value. Despite SLOs frequent introductions across industry forums and literature, their actual formulaic definition is obscured. We'll show how to look past the disconnect of marketing and the actual calculations of SLOs. Attendees will learn key differences between time-based vs event-based measurements. We will compare and contrast these methods as we review a real-world example of a high-severity incident. After we've established a common definition, we'll review the many key signals that SLOs and error budgets offer: slow burn, error budget recoveries, step function deviations, etc. These signals let teams latch onto empirical evidence to better understand their system's health and discover unreliability. After all, you can't improve what you don't measure.