Amy Tobey, Equinix
The containers are deployed and the builds are green. Yaml flows through the system, linted, reviewed, tested, and shipped with ease and regularity. Our intrepid SRE finds themself at a crossroads. The infrastructure is great but teams still struggle to maintain error budgets. These developers need help, and it doesn't seem like anyone else is coming to help them. Priorities seem wrong, people are burning out, there's no obvious fix. Join Amy on an epic quest into sociotechnical engineering, exploring ways SREs can impact reliability at scale beyond the bits and bytes that got us this far.
Amy Tobey, Equinix
Amy Tobey has worked in tech for more than 20 years at companies of every size, working with everything from kernel code to user interfaces. These days she is senior principal engineer leading Applied Resilience Engineering at Equinix. When she's not working, she can be found with her nose in a book, watching anime with her son, making noise with electronics, or doing yoga at home.
author = {Amy Tobey},
title = {The Endgame of {SRE}},
year = {2023},
address = {Santa Clara, CA},
publisher = {USENIX Association},
month = mar
}