![](https://www.usenix.org/sites/default/files/styles/board_bio_photo/public/shafer_andrew_clay_200x230.jpg?itok=iqxfBboQ)
Andrew Clay Shafer evangelized DevOps tools and practices when DevOps was not a word before falling in love with SLOs in theory and practice. Living at the intersection of Open Source and Cloud Computing across two decades, they gained experience in every role in software delivery from support and QA to product and development. Andrew now focuses on engineering operable resilient socio-technical systems and communities as a founder of Ergonautic.
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