Laura de Vesine, Datadog, Inc., and Cail Young, Octopus Deploy
This session is an opportunity for people to come together and discuss getting the most out of your incident review process, facilitated by our knowledgeable guides. This is not a prepared talk or workshop—expect a less-formal session with plenty of opportunity to ask questions and to talk to other attendees who are interested in learning from incidents.
Laura de Vesine is a 20+ year software industry veteran. She has spent the last 8 years in SRE working in incident analysis and prevention, chaos engineering, and the intersection of technology and organizational culture. Laura is currently a staff engineer at Datadog, Inc. She also has a PhD in computer science, but mostly her cats nap on her diploma.
Cail has spent the last couple of decades working at the intersection of people and technology: in the performing arts, in the motion picture industry, and now in the field of software operations. He is fascinated by learning from incidents - large and small - and will gladly trade stories about them.
author = {Laura de Vesine and Cail Young},
title = {Learning from Incidents},
year = {2024},
address = {Dublin},
publisher = {USENIX Association},
month = oct
}