Panagiotis Moustafellos, Elastic
In this talk, we’ll share lessons learned from integrating development teams into on-call rotations at Elastic, along with insights into the design and operation of an SLO observability product that monitors hundreds of thousands of SLIs globally. We’ll cover best practices for production readiness, phased product launches, and approaching significant software and infrastructure re-architecture.
Moreover, we will go through actionable strategies for navigating the delicate process of getting all engineers on-call, improving incident management, promoting safer software releases, and the use of observability tools, empowering teams to fully own their services.
Attendees will gain practical insights to enhance production readiness and service reliability within their organization.
Panagiotis Moustafellos, Elastic
Panagiotis Moustafellos is a systems engineer with over 15 years of experience in diverse tech environments. His areas of expertise include systems architecture, observability, and security, as well as scaling software systems and infrastructure. Currently he is a Distinguished Engineer at Elastic, building observability products and driving the production readiness transformation for Elastic Cloud.
author = {Panagiotis Moustafellos},
title = {Transforming Production Readiness},
year = {2024},
address = {Dublin},
publisher = {USENIX Association},
month = oct
}
