Wednesday, October 29, 2003
8:45 a.m.–10:30 a.m.
Opening Remarks, Awards, Keynote Town & Country Room Keynote Address Inside eBay.com: The System Administrator's Perspective Paul Kilmartin, Director, Availability and Performance Engineering eBay, Inc. Hugely successful internet startup eBay runs a 24x7 auction and retail site with over a billion items for sale annually. Its 75 million registered users keep the servers and networks jumping. Join eBay's director of availability and performance engineering as he reveals some of the behind-the-scenes action that enables eBay to stay at the top of its game.
10:30 a.m.–11:00 a.m.   Break (Grand Foyer)
11:00 a.m.–12:30 p.m.
PAPERS California Room Administering Essential Services Session Chair: Douglas P. Kingston, Deutsche Bank, London Radmind: The Integration of Filesystem Integrity Checking with Filesystem Management Wesley D. Craig and Patrick M. McNeal, The University of Michigan Further Torture: More Testing of Backup and Archive Programs Elizabeth D. Zwicky, Great Circle Associates An Analysis of Database-Driven Mail Servers Nick Elprin and Bryan Parno, Harvard University	INVITED TALKS 1 San Diego Room Outsourcing: Common Problems and Current Trends in the Outsourcing Industry Speaker: John Nicholson, Shaw Pittman LLP Session Chair: Mario Obejas, Raytheon Outsourcing is one of the big cost-saving trends in business today. This talk looks at some of the common, fundamental problems in outsourcing relationships (e.g., unrealistic expectations, unworkable scope definitions) and suggests ways of structuring the relationship to increase its likelihood of success. It also seeks to clarify some of the trends driving the outsourcing industry right now, including vendors going public, offshore outsourcing, and agreement renegotiation.	INVITED TALKS 2 Golden West Room A Case Study in Internet Pathology: Flawed Routers Flood University's Network Speaker: Dave Plonka, University of Wisconsin, Madison Session Chair: Joshua S. Simon, Consultant Consumer electronics manufacturers are producing millions of low-cost Internet hosts, such as routers, switches, and firewalls, which exhibit unique and sometimes unexpected behaviors. I will present a case study in which our University currently finds itself the recipient of spontaneous floods of Network Time Protocol traffic which attain aggregate rates of hundreds of megabits per second from hundreds of thousands of real Internet hosts. The root cause of these floods is actually a serious flaw in the design of one vendor's routers.	GURU SESSIONS Royal Palm Salon 1/2 IPsec Hugh Daniel, Linux FreeS/WAN Project Hugh is responsible for "Systems Testing & Project Mis-Management" for the Linux FreeS/WAN project. He has been active with the IETF IPsec work group for over five years. He has presented talks, papers, and tutorials on IPsec, FreeS/WAN, and Opportunistic Encryption at several conferences, including SANE, APRICOT, USENIX, CCC, HAL, HIP, and many other security and insecurity events. Once upon a time he also was involved with M-Net, The Well, Project Xanadu, and the Cypherpunks, plus numerous consulting tasks.
12:00 noon–7:00 p.m.   Exhibit Hall Open (Golden Ballroom)
12:30 p.m.–2:00 p.m.   Lunch (on your own)
2:00 p.m.–3:30 p.m.
PAPERS California Room Information and Content Management Session Chair: Alva Couch, Tufts University A Secure and Transparent Firewall Web Proxy Roger Crandell, James Clifford, and Alexander Kent, Los Alamos National Laboratory Designing, Developing, and Implementing a Document Repository Joshua S. Simon, Consultant; Liza Weissler, METI DryDock: A Document Firewall Deepak Giridharagopal, The University of Texas at Austin	INVITED TALKS 1 San Diego Room Organizational Maturity Models: Achieving Success and Happiness in Modern IT Environments Speaker: Geoff Halprin, The SysAdmin Group Session Chair: David Williamson, Certainty Solutions With the increasing complexity and workload of IT operations environments, staff are having to do more with less and finding it more difficult than ever to obtain the resources necessary (money, staff, time) to move from a reactive fire-fighting mode to one of control and predictability. In this talk, we look at the problems facing IT organizations and present a structured approach to assessing and maturing local system management practices and walking the Zen path to complete happiness.	INVITED TALKS 2 Golden West Room Network Telescopes: Tracking Denial-of-Service Attacks and Internet Worms Around the Globe Speaker: David Moore, CAIDA (Cooperative Association for Internet Data Analysis) Session Chair: David Parter, University of Wisconsin, Madison Network telescopes provide the unique ability to see large-scale globally dispersed network security events, such as denial-of-service attacks and the spread of Internet worms. A network telescope is a portion of routed IP address space with little or no legitimate traffic. By monitoring unexpected traffic arriving at a telescope, we can determine remote victims of DoS or hosts infected by a worm. This talk covers trends in DoS attacks and victims over the past 2 years, as well as the Code-Red, CodeRed II, and SQL Slammer/Sapphire worms.	GURU SESSIONS Royal Palm Salon 1/2 AFS Esther Filderman, The OpenAFS Project; Garry Zacheiss, MIT Having worked for Carnegie Mellon University since 1988, Esther has been working with AFS since its toddlerhood and is currently a Senior Systems Mangler and AFS administrator for the Pittsburgh Supercomputing Center. Esther has been helping to bring AFS content to LISA conferences since 1997. Garry Zacheiss has spent four years working for MIT Information Systems doing both development and system administration. As a member of the Athena Server Operations team, he works on maintaining and expanding the AFS cells used by Athena, MIT's Academic Computing Environment, as well as enhancing Moira, MIT's host and user account management system.
3:30 p.m.–4:00 p.m.   Break in the Exhibit Hall (Golden Ballroom)
4:00 p.m.–5:30 p.m.
PAPERS California Room System and Network Monitoring Session Chair: Michael Gilfix, IBM Run-time Detection of Heap-based Overflows William Robertson, Christopher Kruegel, Darren Mutz, and Fredrik Valeur, University of California, Santa Barbara Designing a Configuration Monitoring and Reporting Environment Xev Gittler and Ken Beer, Deutsche Bank New NFS Tracing Tools and Techniques for System Analysis Daniel Ellard and Margo Seltzer, Harvard University	INVITED TALKS 1 San Diego Room Internet Governance Reloaded Speaker: Paul Vixie, Internet Software Consortium Session Chair: Deeann Mikula, Consultant Second in an uncertain series, this presentation will bring you up to date on all the recent happenings in the wonderful world of Internet governance. icann, iana, doc, dnrc, secsac, rssac, arin, lacnic, ripe, apnic, itu, aso, dnso, and lions, and tigers, and bears, oh my! NOTE: Due to transportation difficulties caused by the southern California fires, this talk will be presented by kc claffy.	INVITED TALKS 2 Golden West Room High Risk Information: Safe Handling for System Administrators Speaker: Lance Hayden, Advanced Services for Network Security (ASNS) Session Chair: Lynda True, Northrop Grumman Sysadmins face more complex responsibilities than ever, not only for systems themselves, but also challenges from the information resident on those systems. Pornography, private or copyrighted data, and system vulnerabilities are just a few examples of information that threaten organizations and even individual administrators. This talk will help sysadmins understand high-risk information and will recommend ways for sysadmins to meet these challenges and protect their systems.	GURU SESSIONS Royal Palm Salon 1/2 MBAs for Sys Admins Brent Chapman, Great Circle Associates Brent Chapman has nearly 20 years of information technology experience as a Silicon Valley system administrator, network architect, consultant, and IT manager for everything from startups to multi-national corporations. He is the co-author of the highly regarded O'Reilly & Associates book Building Internet Firewalls. He has recently returned to Silicon Valley after taking a couple of years off to earn an MBA at the Melbourne Business School in Australia.