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The Evolution of Managed Change in a Complex IT Enterprise
;login: Enters a New Phase of Its Evolution
For over 20 years, ;login: has been a print magazine with a digital version; in the two decades previous, it was USENIX’s newsletter, UNIX News. Since its inception 45 years ago, it has served as a medium through which the USENIX community learns about useful tools, research, and events from one another. Beginning in 2021, ;login: will no longer be the formally published print magazine as we’ve known it most recently, but rather reimagined as a digital publication with increased opportunities for interactivity among authors and readers.
Since USENIX became an open access publisher of papers in 2008, ;login: has remained our only content behind a membership paywall. In keeping with our commitment to open access, all ;login: content will be open to everyone when we make this change. However, only USENIX members at the sustainer level or higher, as well as student members, will have exclusive access to the interactivity options. Rik Farrow, the current editor of the magazine, will continue to provide leadership for the overall content offered in ;login:, which will be released via our website on a regular basis throughout the year.
As we plan to launch this new format, we are forming an editorial committee of volunteers from throughout the USENIX community to curate content, meaning that this will be a formally peer-reviewed publication. This new model will increase opportunities for the community to contribute to ;login: and engage with its content. In addition to written articles, we are open to other ideas of what you might want to experience.
We are members of a contract team charged with performing all aspects of the operations and maintenance of a complex and diverse enterprise network at a Department of Defense customer site. After years of rapid reaction to mission updates, management changes, and varying requirements for governance of technical change in the environment, we found ourselves managing an enterprise that was not well understood and becoming prone to unexpected failures. Over the past two years, our team developed a managed service transition process for change implementation, navigating technological complexities and influencing workplace culture to create a mature process that has delivered positive and predictable results for effective change.
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