Jens Christian Opdenbusch, Konstantin Fischer, Jan Magnus Nold, and M. Angela Sasse, Ruhr University Bochum
USB Flash drives are used in high-security contexts when networks are strongly separated. We conduct a task observation and interview study (n=14) to investigate problems users might face when a company deploys flash drive encryption software that is almost completely invisible to the user. We find a strong disparity between participants' knowledge of the flash drive encryption during the interviews and the observation of them interacting with it.
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