Lyon Wong, Blameless, and Christina Tan, EloquentSpeaking
Reaching higher levels of the organization is essential to achieving broader adoption of SRE. Without the right buy-in even if parts of SRE are rolled out, behaviors will regress. How then do you get this support? It starts with finding out the incentives needed by key levels of leadership and how to effectively speak to those. It also requires listening to the resistance to SRE adoption, and then effectively address that resistance with reason and metrics. In this talk, I share how to persuade the right level of leadership so that an organization can progress the adoption of SRE through key stages. I provide case studies of how real companies have succeeded or failed with their SRE adoption. This talk aims to equip the audience with the tools to promote SRE adoption through a grassroots/bottoms-up approach.
Lyon Wong, Blameless
Lyon Wong is Cofounder of Blameless (2018 backed by Accel and Lightspeed), a Silicon Valley company dedicated to SRE toolsets and platform. Lyon was previously a PM in leading User Experience on the Windows team at Microsoft. Lyon graduated from Waterloo and Stanford University.
Christina Tan, EloquentSpeaking
Christina Tan is Founder of EloquentSpeaking and helps leaders and executives communicate to have the highest impact. Christina has coached over 1000+ engineers, leaders, founders, and Ph.D.s from around the globe. She has also trained speakers for TEDx and conference keynotes. Christina graduated from Waterloo with CS and Business.
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author = {Lyon Wong and Christina Tan},
title = {How to Champion {SRE} Investment to Different Levels of Leadership},
year = {2019},
address = {Singapore},
publisher = {USENIX Association},
month = jun
}