Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking

Kunpeng Zhang; Ramanathan Narayanan; Alok Choudhary

USENIX

Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking

Kunpeng Zhang, Northwestern University

Ramanathan Narayanan, Northwestern University

Alok Choudhary, Northwestern University

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BibTeX

@inproceedings {267374,
author = {Kunpeng Zhang and Ramanathan Narayanan and Alok Choudhary},
title = {Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking},
booktitle = {3rd Workshop on Online Social Networks (WOSN 2010)},
year = {2010},
address = {Boston, MA},
url = {https://www.usenix.org/conference/wosn-2010/voice-customers-mining-online-customer-reviews-product-feature-based-ranking},
publisher = {USENIX Association},
month = jun
}

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