One Year After the healthcare.gov Meltdown: Now What?

Invited Talk
Thursday, November 13, 2014 - 4:00pm-5:30pm

Mikey Dickerson, U.S. Citizen

Abstract: 

From healthcare.gov to Veterans Affairs and a hundred agencies in between, it's not news that the government is bad at technology, and the consequences are getting worse each year. This talk will use the experiences of the ad-hoc band of outsider engineers that are lending their time to look at questions such as: How did we get here? What has worked to turn around failing projects? How do we exploit that experience to change the system?

Mikey Dickerson, U.S. Citizen

Mikey Dickerson was a Site Reliability Engineer at Google from 2006 to October 2013, when he went on leave to rescue the failing healthcare.gov web site. He was also part of the Obama campaign tech team in Chicago in 2008 and 2012. Prior to Google, he was a systems administrator at Pomona College in Claremont, CA.

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BibTeX
@conference {209024,
author = {Mikey Dickerson},
title = {One Year After the healthcare.gov Meltdown: Now What?},
year = {2014},
address = {Seattle, WA},
publisher = {USENIX Association},
month = nov
}
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