Navigating the Business World

This tutorial provides guidelines and suggestions to improve the communication and collaboration of sysadmins and directly increase effectiveness when working with senior management.

We will provide you with skills that are associated with senior IT operations staff. The focus is on understanding the gap between IT operations and management and how to bridge that gap to increase respect for IT operations and improve your relationship with management. We will cover identifying your role within the organization, effective communication with upper management, positioning yourself to increase your visibility, and becoming the go-to person/group for IT within your organization. The instructors make this an interactive class by buliding on real situations of attendees, including specific ideas to help address immediate issues.